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Terms And Conditions

Terms & Conditions — Palvi Agrico



Welcome to Palvi Agrico. These Terms & Conditions govern your access to and use of the Palvi Agrico mobile application, website, and related services.

By accessing or using Palvi Agrico, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. About Palvi Agrico

Palvi Agrico is an online agricultural marketplace designed to make agricultural products easily accessible to farmers, agricultural professionals, and customers.

The platform allows users to browse products, place orders, make payments, and receive products through available delivery services.

2. Eligibility

To use Palvi Agrico, you must:

  1. Provide accurate and complete information when creating an account.
  2. Be legally capable of entering into a binding agreement under applicable law.
  3. Use the application only for lawful purposes.
  4. Keep your account information secure.
  5. Not use another person's account without authorization.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

  1. Providing accurate information.
  2. Maintaining the confidentiality of your login credentials.
  3. Updating your information when necessary.
  4. All activities performed through your account.

You should immediately notify Palvi Agrico if you believe your account has been accessed without authorization.

4. Products and Product Information

We make reasonable efforts to ensure that product information displayed on Palvi Agrico is accurate.

Product information may include:

  1. Product name
  2. Description
  3. Images
  4. Price
  5. Availability
  6. Specifications
  7. Quantity
  8. Brand/manufacturer information, where applicable

However, product images may vary slightly from the actual product due to photography, screen settings, packaging changes, or manufacturer updates.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

5. Agricultural Product Usage

Customers are responsible for using agricultural products according to the manufacturer's instructions, product labels, applicable laws, and recommended usage guidelines.

Palvi Agrico should not be considered a substitute for professional agricultural, technical, veterinary, or other expert advice where such advice is required.

Where applicable, customers should carefully review product labels, warnings, instructions, dosage information, storage requirements, and usage restrictions before using a product.

6. Prices

Product prices displayed on Palvi Agrico may change from time to time.

Prices may be affected by:

  1. Supplier pricing
  2. Taxes
  3. Promotions
  4. Market conditions
  5. Availability
  6. Other applicable charges

The applicable price at the time of placing an order will generally be the price shown during checkout, subject to correction of obvious pricing errors.

7. Orders

When you place an order, you are making a request to purchase the selected products.

An order may be subject to confirmation based on:

  1. Product availability
  2. Payment confirmation
  3. Delivery availability
  4. Pricing accuracy
  5. Verification requirements

Palvi Agrico reserves the right to cancel or reject an order where reasonably necessary, including situations involving stock shortages, incorrect pricing, suspected fraud, or delivery limitations.

8. Payment

Payments may be processed through third-party payment gateways.

Available payment methods may include:

  1. UPI
  2. Debit cards
  3. Credit cards
  4. Net banking
  5. Wallets
  6. Cash on Delivery, where available
  7. Other payment methods offered through the application

You agree to provide valid payment information and authorize the applicable payment transaction.

Palvi Agrico is not responsible for technical failures caused by third-party payment providers, although we will make reasonable efforts to assist with payment-related issues.

9. Shipping and Delivery

Delivery availability depends on the customer's location, product availability, logistics partners, and other operational factors.

Estimated delivery dates or times are provided for guidance and may change due to:

  1. Weather conditions
  2. Transportation delays
  3. Natural disasters
  4. Government restrictions
  5. Supplier delays
  6. Incorrect delivery information
  7. Unavailability of the recipient
  8. Other circumstances beyond our reasonable control

Customers are responsible for providing a correct and complete delivery address and contact information.

10. Order Cancellation

Orders may be cancelled subject to Palvi Agrico's cancellation policy and the status of the order.

Once an order has been dispatched or delivered to the logistics process, cancellation may no longer be possible.

If cancellation is permitted, any applicable refund will be processed according to our refund policy and the original payment method or another permitted method.

11. Returns and Refunds

Returns and refunds are subject to the product-specific return policy and applicable law.

Certain agricultural products may not be eligible for return due to their nature, safety, storage requirements, perishability, or applicable regulations.

Customers should inspect products after delivery and report damaged, incorrect, defective, or missing items within the applicable reporting period.

Where a refund is approved, the refund amount and processing time may vary depending on the payment method and payment provider.

12. User Responsibilities

You agree not to:

  1. Use Palvi Agrico for unlawful activities.
  2. Provide false or misleading information.
  3. Create fraudulent accounts or orders.
  4. Attempt unauthorized access to our systems.
  5. Interfere with the operation or security of the platform.
  6. Upload malicious software or harmful content.
  7. Use automated systems to misuse the platform.
  8. Engage in fraudulent payment activities.
  9. Violate applicable agricultural, consumer protection, or other laws.

13. Promotions and Offers

Palvi Agrico may provide promotional offers, discounts, coupons, or other campaigns.

Promotions may have separate:

  1. Eligibility requirements
  2. Validity periods
  3. Usage limits
  4. Product restrictions
  5. Redemption conditions

Palvi Agrico reserves the right to modify or withdraw promotional offers where reasonably necessary.

14. Intellectual Property

All content available through Palvi Agrico, including:

  1. Logos
  2. Brand names
  3. Text
  4. Graphics
  5. Images
  6. Software
  7. UI/UX designs
  8. Icons
  9. Product presentation
  10. Other platform content

may be owned by or licensed to Palvi Agrico and may be protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

15. Third-Party Services

Palvi Agrico may integrate with third-party services such as payment gateways, delivery providers, analytics services, communication providers, and other technology providers.

Your use of such services may also be subject to the third party's terms and policies.

Palvi Agrico is not responsible for third-party services outside our reasonable control.

16. Privacy

Your use of Palvi Agrico is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

17. Availability of Services

We aim to keep Palvi Agrico available and operational, but we do not guarantee uninterrupted or error-free access.

Services may occasionally be unavailable due to:

  1. Maintenance
  2. Technical problems
  3. Server issues
  4. Network failures
  5. Security incidents
  6. Updates
  7. Circumstances beyond our reasonable control

18. Limitation of Liability

To the extent permitted by applicable law, Palvi Agrico will not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our platform or services.

This does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Palvi Agrico, its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, or expenses arising from:

  1. Your violation of these Terms
  2. Your misuse of the platform
  3. Fraudulent activity
  4. Your violation of applicable law
  5. Unauthorized use of another person's account

20. Suspension or Termination

We may suspend or terminate an account where we reasonably believe that a user:

  1. Has violated these Terms
  2. Has engaged in fraudulent activity
  3. Has misused the platform
  4. Has provided false information
  5. Has created security or legal risks

We may also discontinue or modify certain services when necessary.

21. Changes to These Terms

Palvi Agrico may update these Terms & Conditions from time to time.

Changes may be made due to:

  1. New features or services
  2. Business changes
  3. Legal or regulatory requirements
  4. Security improvements
  5. Operational changes

Updated terms will be published through the application or website with a revised “Last Updated” date.

Your continued use of Palvi Agrico after the updated terms become effective constitutes acceptance of the revised terms, to the extent permitted by applicable law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and applicable location of Palvi Agrico.

23. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Palvi Agrico

Email: contact@palviconnect.com

Phone: 18008897311

Address: Manganga Agro Care Pvt. Ltd, 1st Floor, B3, Cerebrum IT Park, Marigold Complex, Kalyani Nagar, Pune, Pin- 411014



Palvi Agrico — Simplifying Agricultural Shopping Through Technology.